Contact

How Can We Help Today?

Owned and operated by Laquesta Ventures LLC, we are happy to answer questions about coops, greenhouses, gazebos, and more.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@thedwellhaven.com
Replies within 24 hours
Phone
(510) 674-0382
Mon - Fri, 9 AM - 5 PM NZST
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your property.

What is your return policy?

We offer 30-Day Returns on qualifying items. For complete details on eligibility and the return process, please see our Return Policy page.

Can I exchange an item for a different size or model?

If the structure you received is not the right fit for your yard, please contact us within 30 days. We will walk you through exchange options based on current availability.

What materials are your structures made from?

Materials vary by product line. Each product page lists the specific wood, metal, or polycarbonate panels used so you can evaluate durability and weather resistance before purchasing.

Do your chicken coops and greenhouses require assembly?

Yes, our coops, greenhouses, and gazebos arrive with pre-cut components and step-by-step instructions. Assembly is completed by the customer using common household tools.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Chicken Coops
Greenhouses
Gazebos
Shipping and Delivery
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM NZST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

We reply to every inquiry within one business day so your project keeps moving forward.

Secure Checkout

Your payment and personal information are protected by industry-standard encryption at every step.

Thoughtful Packaging

Every coop, greenhouse, and gazebo is carefully packed to arrive at your door in ready-to-build condition.

30-Day Returns

If something is not right, our return policy gives you 30 days to start the process with confidence.